January 24, 2005
Q: Why is American Airlines gathering written dossiers on fliers' friends?
I actually began to write this out when I was brought up short. 'Wait a second -- since when does AA compile a written dossier on the names and addresses of my friends? Why are you asking me this? Do you have a privacy policy and a data-retention policy I can inspect prior to this?'"
As someone who has had American Airline's "security" personnel ask for a) proof of employment [and how do you prove that in an airport transit lounge?] and b) proof of funds to cover what they plainly thought was an excessively long summer holiday, I sympathise completely.
It is strange that over the last decade or so the only two people I can remember ever having really lost my rag with [i.e. they reduced me to a state of incoherent rage] were both employees of American Airlines.
Posted in: Travel
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